Billing Terms & Conditions

We prioritize the security and protection of our customers’ personal and financial information. Our billing terms and conditions provide an overview of the policies and procedures we follow to ensure safe, secure, and transparent transactions.

Payment Methods

We accept Visa, MasterCard, American Express, JCB, Diner Club, Discover Card credit cards. All transactions are processed securely through our certified payment gateway, which adheres to the latest industry standards for data protection.

Order Processing and Billing

Upon receipt of payment, your order will be processed and charged. The payment will be reflected on your statement as “Kolpor.” If any issues arise during payment processing, we will promptly contact you to resolve the matter.

Order Cancellation and Refunds

You may cancel your order within a specified time frame, as outlined in our Cancellation Policy. In the event of cancellation, a full refund will be processed to the original method of payment.

Discounts and Promotions

We periodically offer promotions, discounts, and special deals to our valued customers. Each offer is subject to its individual terms and conditions, which will be clearly specified.

Billing Disputes

If you encounter a billing dispute, please contact us promptly at [email protected]. Our team will work diligently to assist you in resolving the issue to your satisfaction.

Security Measures

We employ multiple security measures to safeguard your personal and financial information. Our secure servers, encryption technologies, and firewalls are designed to protect your data. Moreover, we adhere to industry standards and regulations, including PCI-DSS, to ensure the highest level of protection for your information.

Changes to Billing Terms & Conditions

To align with evolving industry standards, regulations, or business practices, we may periodically update our billing terms and conditions. By using our website and services, you agree to be bound by the most recent version of these terms and conditions.

Should you have any questions or concerns regarding our billing policies, please do not hesitate to contact us at [email protected].