Shipping Policy
At Kolpor, we are dedicated to providing our customers with fast, reliable, and affordable shipping. We understand that receiving your order quickly is important, which is why we work hard to process and ship your order as soon as possible.
Business Days
Our business days are Monday to Saturday, excluding national holidays. Orders placed on weekends or during holidays will be processed on the next business day.
Processing Time
We prioritize processing your orders in a timely manner. Our standard processing time is 0-3 business days. However, during peak periods or promotional events, processing may take up to 5 business days. Once your order has been processed, you will receive a shipping confirmation email with a unique tracking number for your package.
Shipping Time
We offer shipping services both within the USA and internationally, depending on product availability and shipping destination.
The estimated shipping time for orders within the USA is approximately 5-7 business days. For international orders, please allow 8-15 business days for delivery.
Please note that these time frames are estimates and may vary due to factors such as shipping location, customs clearance procedures, and unforeseen circumstances.
Shipping Fee
To provide affordable shipping options, we have established competitive shipping fees. For orders within the USA, we offer free shipping on all orders. International orders are subject to a shipping fee of $14.99. Please note that shipping fees are non-refundable.
Order Tracking
We understand the importance of tracking your order throughout its journey. Once your order has been shipped, we will send you a shipping confirmation email containing the tracking number for your package. To track your order, simply visit the website of the designated carrier and enter the provided tracking number. If you have any inquiries or concerns regarding your shipment, our dedicated customer support team is available to assist you. Feel free to reach out to us at [email protected].
If you have any further questions or require additional information about our Shipping Policy, please do not hesitate to contact us at [email protected]. We are here to ensure your satisfaction.